Shipping & Delivery Policy
At Radiant Risers Mart, we aim to provide a smooth, reliable, and transparent shipping experience for customers across the United States. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered.
1. Shipping Coverage
We currently ship within the United States only.
We do not offer international shipping at this time.
2. Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Processing times may be longer during peak seasons, promotions, or holidays.
Orders placed on weekends or public holidays will be processed on the next business day.
3. Shipping Methods & Carriers
We use reliable third-party carriers to ensure timely delivery.
Shipping methods available at checkout may vary based on location, product type, and order size.
Carrier selection is determined by Radiant Risers Mart unless otherwise specified.
4. Estimated Delivery Time
Estimated delivery times generally range from 3–7 business days after shipment.
Delivery times are estimates only and are not guaranteed.
Delays may occur due to weather conditions, carrier issues, or other factors beyond our control.
5. Shipping Costs
Shipping fees, if applicable, are calculated and displayed at checkout.
Promotional or free shipping offers may apply to eligible orders and will be clearly communicated on the website.
6. Order Tracking
Once your order has shipped, a tracking number will be provided via email.
Tracking updates may take up to 24 hours to appear in the carrier’s system.
7. Incorrect or Incomplete Address
Customers are responsible for providing accurate and complete shipping information.
Radiant Risers Mart is not responsible for delays or failed deliveries due to incorrect addresses.
Additional shipping charges may apply if an order needs to be re-shipped.
8. Lost, Stolen, or Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging.
Radiant Risers Mart is not responsible for packages marked as delivered by the carrier but reported as lost or stolen.
We recommend ensuring a secure delivery location.
9. Partial Shipments
In some cases, orders may be shipped in multiple packages due to product availability or logistics.
There is no additional charge for partial shipments unless stated otherwise.
10. Delivery Issues & Support
If you experience any shipping or delivery issues, please contact our support team through the website’s contact page. Include your order number for faster assistance.
11. Policy Updates
We reserve the right to update or modify this Shipping & Delivery Policy at any time. Changes will be effective upon posting on this page.
Radiant Risers Mart
Reliable shipping for everyday essentials across the USA.